Edenbridge Accident Repair Group (EARG) has developed a suite of unique services designed to recognise the specific needs that fleets have over and above those needs of in individual private drivers.
In 2000 EARG began offering fleets their new accident management service FleetCare Solutions. Offering fleets……
- A proper suitable commercial vehicle, as a replacement regardless of fault
- A claims team to take first notification of loss and attempt to reduce the cost of third-party claims
- We deal with the insurers, saving your team time
- A Refreshingly Different approach to repairs, reducing key to key times
- An Online claims portal to monitor progress of claims and repairs
- A collection and delivery service designed to minimise the impact on the drivers daily working schedule
- FORS Friendly documentation, reducing the time spent in maintaining FORS compliance
Since then the service has grown evolved into an accident management company in its own right – FleetCare Solutions Limited, which works with many of the UK’s prominent Insurance Companies and Brokers. FleetCare now looks after over 10,000 vehicles across the whole of the UK.
The service is Refreshingly Different to that offered by other accident management Companies, by being part of the Edenbridge Group, that makes its money from ‘straightening bent metal,, we are able to fund our fault services, through our non-fault recovery.
Our mechanical division offers a similar level of service, with fleets enjoying the provision of replacement commercial vehicles, when theirs are being repaired and an emphasis on minimising the impact of repairs on the operations of a business.
Our focus is on keeping your staff doing what they should be doing and reduce the time and money you spend on fleet accident management and administration.
We encourage all of our commercial customers to visit our workshops and see for themselves first hand our operation, most are surprised with the professionalism of the operation.
A unique company with a unique service
“Edenbridge have always delivered against our expectations. However weird or wonderful the project is !
When one of our clients asks for some sort of large vehicle customisation, we know that when we pick up the phone to Edenbridge we will always find a solution working together”
“Wherever our drivers are in the UK, Edenbridge always get them back doing what they should be doing as quickly as possible. They also work with us to ensure notification targets introduced by our insurer are achieved”
Having worked with FleetCare for over 10 years I am happy to report that our clients have always been impressed with the service they have received from Joe and his team. It is a fast, efficient and hassle free accident management service with vehicle repairs undertaken to the highest standard.
Day and Night our drivers are never stranded, FleetCare gets them back on the road within hours and gets the repair sorted out in a quickly and without bother.
Third Party intervention is great, this year FleetCare was able to intervene in all but three of at fault accidents meaning our premiums are kept to a minimum.